IDEAL CLEAN SERVICES & MANAGEMENT SRL as data controller sends you this Information Notice to explain how we process and protect personal data.

We send you this Information Notice at the beginning of our interaction through our website.

1. What processing is the subject of this Information Notice?

This Information Notice applies to the processing of personal data of:

• Our contractual partners such as suppliers, vendors, clients ("Business Partners");
• Visitors and users of our website

What information we collect about you

We collect and process your personal data when you interact with us or through correspondence with us by phone, email or in any other way. This includes information you provide when you register to use one of our Websites or when you subscribe to our services. The information you provide to us may include name, address, email address and phone number, personal description and photograph, age, date of birth and gender, as well as other information, as applicable.

We will not collect or process sensitive personal data related to you (for example information about racial or ethnic origin, political opinions, religious confession or philosophical beliefs, health, sexual life or sexual orientation). In case you voluntarily provide us with personal data (including sensitive personal data) through your interaction with our website or through correspondence with us by phone, email or in any other way, of your own free will and not at our request, we will delete such personal data from our systems if we do not consider that processing them is necessary for a legitimate purpose.

Each time you visit our Website, we automatically collect the following data:

• technical data, for example this may include the Internet Protocol (IP) address used to connect your computer to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type and mobile device brand; this data may be collected and processed on our behalf through third-party cookie files and you can find more information about this at Cookie Policy;
• data about your visit, for example this may include full Uniform Resource Locators (URLs), click sequence to, through and from our Website (including date and time), information or products you viewed or searched for (including top articles read, top categories accessed, page response times, download errors, length of visits to certain pages (including average time spent on certain pages, viewing certain content or videos), average number of articles viewed on our Websites, information about page interaction (such as scrolling, clicks and mouse movements), methods used to navigate the page, data about User behavior and any phone number used to call or any email address used to contact us.

In some cases, we obtain your personal data (such as name, address, email address and phone number, personal description and photograph, age, date of birth and gender) from third parties, such as business partners, technical, payment and delivery service subcontractors, advertising agencies, analytics service providers, market research service providers, credit information agencies.

3. How we use personal data and what is the legal basis for processing

General aspects

We may process your personal data if we need to perform a contract we have concluded with you; if we need to comply with a legal obligation (for example, applicable laws in employment relations, accounting, audit, equal opportunities monitoring); when it is necessary for our legitimate interests (or those of a third party) and for your interests (for example, for fraud detection and prevention or for ensuring IT and network security), except where your fundamental rights prevail over these interests; if it is necessary to protect your vital interests (or the vital interests of other persons); and/or where it is necessary for the public interest or for official purposes.

We process your personal information for various technical, administrative and operational reasons, such as to ensure the presentation of content in the most efficient way for you and your computer; to improve our Website, including its functionality; for the administration of our Website; for internal operations, including for troubleshooting, data analysis, testing, research, statistical and research purposes; for advertising and marketing, including for specific marketing purposes, so as to provide content, including personalized content, that might be of greater interest to you; as well as as part of our efforts to keep our Website secure.

Where we request personal data to comply with legal or contractual obligations, the provision of such personal data by you is mandatory. This means that if such personal data is not provided, we will not be able to manage contractual relationships or comply with obligations imposed on us. In all other cases, the provision of personal data is optional and you have no obligation to provide it.

We may also process your personal data, such as identification data, contact data and residential address, for the purpose of possible exercise of our rights or claims against you in the future. This processing is based on our legitimate interest, being necessary to exercise our rights in case of possible litigation.

Most often, we will use your personal information in the following situations:

a. Business Partners:

For the purpose of providing services, delivering goods and making payments under relevant contracts, we may process your personal data, such as identification data, business contact data, banking data and tax identification code, for persons registered for VAT purposes. This processing is based on (i) performance of a contract to which you, as a Business Partner, are a party, (ii) legal obligations imposed on us and (iii) our legitimate interest.

In some cases, we process personal data, such as names and contact details of employees or contractors of Business Partners for the purpose of communications related to the performance of a particular contract with Business Partners. This processing is based on (i) performance of a contract to which Business Partners are a party, (ii) legal obligations imposed on us and (iii) our legitimate interest.

Being a Business Partner, we may provide you with communications about our new products and services. If you no longer wish to receive these communications, you can opt out by sending us an email.

b. Users and customers:

For the purpose of providing services, delivering goods and making payments under relevant contracts (including subscriptions), we may process your personal data, such as identification data, contact data, banking data. This processing is based on performance of a contract to which Users (especially subscribers) are a party or on a legal obligation imposed on us.

We may process personal data so that we can provide you with information about goods or services that we think may interest you. If you are an existing customer, we will only contact you by email, SMS or push notifications through Mobile Applications (as applicable) with information about goods and services similar to those that were the subject of a previous sale or negotiation with you for sale, unless you have opted otherwise previously. If you are a new customer, we will contact you by electronic means only if we have your prior consent. If you do not want us to use your data in this way, check the appropriate box on the form through which we collect your data registration form. If you have installed a Mobile Application and wish to stop receiving push notifications, you can change the settings on your mobile device or through the Mobile Application.

We will not share your personal data with third parties for marketing purposes without your explicit consent to do so.

4. How and to whom we disclose your personal data

We do not sell your personal data to third parties.

Personal data may be communicated to government authorities and/or law enforcement agencies if this is required by applicable laws or if it is necessary for the exercise of our rights, including terms of use, or to protect our legitimate interests (including the legitimate interests of third parties) in accordance with applicable laws.

Your personal data may also be disclosed to third parties, including:

(i) service providers who provide administrative, professional and technical support to the Company for IT, security and business resource support;

(ii) business partners, suppliers and subcontractors for the performance of all contracts we conclude with you

(iii) analytics and search engine service providers who help us improve and optimize our Website.

The Company may also disclose personal data to external consultants (for example, lawyers, accountants, auditors), if necessary.

The Company wishes to perform adequate prior assessment in selecting third-party service providers and requires these service providers to maintain adequate technical and organizational security measures to protect personal data and to process personal data only according to the Company's instructions. Service providers will have the right to use subcontractors in providing services to the Company, provided that the subcontractor complies with the same data protection obligations as the service providers.

5. Storage of your personal data and transfers abroad

Your personal data that we collect is stored in the European Union ("EU") and the European Economic Area ("EEA"). However, information collected by third parties through Cookie files (for example, through Google Double Click for Publishers) will generally serve traffic from a data center that is closest to where the traffic originates. This means that such information, including advertising traffic, may be managed by servers located in the EEA and may be transferred outside the EEA. For more information, see the Cookie Policy.

In addition, your personal data may be transferred and stored in a location outside the EU and EEA. When your personal data is transferred from your own country to another country, the laws and rules that protect your personal data in the country to which your information is transferred may be different (or may offer less protection) than those in the country where you work.

We intend not to transfer your personal data outside the EEA unless there are adequate protections, including: (i) an adequacy decision issued by the European Commission regarding the destination country or countries; (ii) a "privacy shield" certification; (iii) appropriate binding corporate rules; (iv) an approved code of conduct, together with binding and enforceable commitments of the data controller or person authorized by the data controller in the country outside the EU and EEA; (v) an approved certification mechanism, together with the binding and enforceable commitment of the data controller or person authorized by the data controller in a country outside the EU and EEA to apply appropriate safeguards; or (vi) standard EU contractual clauses approved by the European Commission.

6. YOUR RIGHTS

You may request us to confirm whether or not your personal data is processed by us, to provide you with a copy of your personal data and/or to correct it. In certain circumstances, you have the right to request us to delete your personal data or, under the right to portability, to ask us to transfer part of your personal data to you or to other entities. You also have the right to object to certain processing of your personal data (for example, the use of processing for direct marketing purposes or certain decisions made only through automated processing (including profiling). Where we have requested your consent for the processing of personal data, you have the right to withdraw this consent without negative effects on you. Where we process your personal data because we have a legitimate interest in doing so (as explained above), you also have the right to object to this processing. You also have the right to restrict the processing of your personal data in certain circumstances.

Please note that your rights described above may be limited in certain situations and are subject to applicable laws and regulations regarding the protection of personal data; for example, your right to object to the processing of your personal data may be limited if we can demonstrate that we have compelling legitimate reasons to process your personal data that prevail over your interests. You will need to prove your identity and provide us with other details to help us respond to your request. We will not charge a fee to respond to your request except where this is permitted by law and, where such a fee is charged, it will be reasonable and proportionate to your request.

If you wish to exercise these rights, please contact us through the contact persons mentioned below. We hope we can answer all your questions about how we process your personal data. However, you also have the right to file a complaint with data protection supervisory authorities. You can file the complaint in the Member State where you live, where you work or where the alleged breach of data protection law occurred.

7. How long we keep your personal data

We intend to keep your personal data only as long as necessary, in accordance with our Data Retention Policy, for a period not exceeding the period necessary to fulfill the purposes listed in this Information Notice and/or imposed by applicable legislation, in accordance with applicable minimum legal retention periods and/or as long as necessary to exercise our legitimate rights (and the legitimate rights of other persons). For example, if you are a Business Partner, we will keep your personal data for the period of exercising the contractual relationship with you. Where we have an ongoing business relationship with you as a Business Partner (for example where we may use the same personal data in separate contractual relationships with you), we will continue to keep this personal data until the termination of our business relationship and for the minimum retention period imposed by law, subject to our Data Retention Policy. In the case of Application Users, we will keep your personal data for the period during which the Mobile Application is downloaded or the period indicated by relevant legislation, subject to our Data Retention Policy. If you want more information about how long we keep your personal data, please contact us. Please note that we may process any of your personal data that has become anonymous without notifying you in advance.

Where we process your personal data on the basis of your consent, such personal data will be processed only for the period provided by your consent, unless you withdraw or limit your consent before the expiration of this period. In such cases, we will cease processing the respective personal data for the relevant purposes, subject to any legal obligation to process such personal data and/or our need to process such personal data for the purpose of exercising our legitimate rights (including the legitimate rights of other persons).

8. Data security

We keep your data on servers hosted by third parties (including third-party cloud services - "cloud-based services"). We use appropriate technical and organizational measures designed to protect your personal data and prevent unauthorized access. We have entered into contractual relationships with third parties that provide hosting services and these contracts include obligations regarding the organizational and technical security of personal data. You are responsible for maintaining the confidentiality of all authentication means (for example, passwords) used by you to access parts of our Website.

Data transmission over the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our Websites; any transmission is at your own risk. Once we receive your data, we will use strict procedures and security features to try to prevent unauthorized access.

9. Privacy of minors' data

The Company does not knowingly collect personally identifiable data on its Website from persons who have not reached the age of 16. If a parent or guardian is aware that their children have provided the Company with their personal data, they must immediately inform the Company. In case the Company discovers that a person who has not reached the age of 16 has provided it with personal data, the Company will destroy this information from its servers immediately, unless the parent or guardian gives explicit consent for the company to process the child's personal data for the specified purposes.

10. Cookie files and social communication widgets

Our Websites use Cookie files to distinguish you from other Users of our Website. This helps us provide you with a good experience when browsing our Website and also allows us to improve our Website. This processing is based on your consent expressed on our Website or through your browser settings. For detailed information about the Cookie files we use, how long we use them and the purposes for which we use them, see our Cookie Policy.

Our Website may include social communication features, such as Facebook, Twitter, Instagram, LinkedIn or Youtube buttons. These features may collect information about you, such as your IP address and the websites you visit, and may set a cookie file to allow them to function properly. The processing of this information through interactions with these features is governed by the information notice/privacy policy of the company that provides them (see the section on your rights above).

11. Links to other websites

Our Website may provide links to websites that we do not control. Once you click on a third-party link, you will be directed to the third-party website. If you visit any of these connected websites, you must analyze their privacy policies. We are not responsible for the policies and practices of other companies. Our company does not control and assumes no responsibility for the content, privacy policies and information notices or practices of third-party websites or services.

12. Contact

If you have questions or concerns about the processing of your personal data or if you want to exercise a right, you can contact us at office@premiumclean.biz

Please do not disclose sensitive personal data (for example, information related to racial or ethnic origin, political opinions, religious or other beliefs, health or union membership), social security numbers or information related to criminal records when contacting us.

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We may update this Information Notice from time to time and will notify you of any changes by posting the new version. If you have provided us with your contact details and authorized us to contact you, we will notify you if we substantially change this Information Notice.
Please check this Information Notice periodically for any changes.